Shipping

Chocolate products can only be sent express in hot weather, due to heat concerns.
Orders containing chocolate products are usually dispatched Monday to Thursday to avoid sitting in a depot over the weekend. Orders placed on the weekend will be processed the next business day. If there are any special delivery instructions which will help to make our delivery to you smoother, add them to the comment section. We aim to process and dispatch orders within 1-2 business days. During Christmas and busier times it may take 2-5 business days.

In cases of extreme summer heat, NutShop will do its utmost to protect your chocolates during transit. Your order may be dispatched with a short delay until weather conditions improve. We do this to ensure your products arrive in the best possible condition. In the case of lengthy delays, we will get in touch with you to discuss the estimated arrival of your products.

If your order is a gift and you would like to send a message with your gift, tell us.
If you select the free click 'n collect, be aware pickup is only available at NutShop Waterloo store at 20-26 Allen Street.